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FreeReadyTools Privacy NoticeWebsite: https://www.freereadytools.co.uk
Effective date: 12 August 2026
Last updated: 12 August 2026
1. About this Privacy NoticeThis Privacy Notice explains how FreeReadyTools collects, uses, stores and protects personal information when you visit our website, use one of our free readiness tools, request a review, contact us or purchase a service.FreeReadyTools provides business-readiness reviews, tools, resources and related digital services designed to help businesses identify areas that may require attention and, where appropriate, access practical solutions.Our services may cover sectors including aesthetics, beauty, training and skills, care, construction, facilities management and other regulated or regulation-sensitive businesses.2. Who we areFreeReadyTools is responsible for the personal information processed through the FreeReadyTools website and services.Website: https://www.freereadytools.co.ukFor privacy enquiries, please use the contact details published on the FreeReadyTools website.Where FreeReadyTools operates through a separate legal entity, the identity of that entity will be stated on the relevant service, invoice or contractual documentation.3. Information we collectWe may collect information you provide directly to us, including:- Name
- Business or organisation name
- Email address
- Telephone number
- Business address or location
- Website address
- Google Business Profile link
- Social media profile links
- Companies House details where applicable
- Business sector
- Services or products offered
- Information about your business
- Information about the purpose of your review
- Information about problems or concerns you identify
- Information you voluntarily provide through forms, email or other communications
We may also collect basic technical information when you use our website, such as information about your device, browser, IP address and how you interact with the website, where this is collected through cookies, analytics or similar technologies.4. Publicly available business informationSome FreeReadyTools services involve reviewing the public-facing presence of a business.Where relevant, we may review information available publicly through:- Business websites
- Google Search
- Google Business Profiles
- Instagram
- Facebook
- TikTok
- LinkedIn
- Other publicly accessible social media
- Business directories
- Companies House
- Public registers
- Regulatory bodies
- Awarding organisations
- Published guidance
- Publicly available competitor information
- Other publicly accessible business sources
We use such information to understand how a business may appear to prospective customers, learners, partners, regulators or other relevant stakeholders.We may record relevant observations from those sources as part of preparing a review.Where personal information is obtained from publicly accessible sources, we will handle it in accordance with applicable data-protection law.5. We do not access private informationFreeReadyTools does not seek to access:- Password-protected accounts
- Private social media profiles
- Private customer areas
- Restricted databases
- Confidential business systems
- Private messages
- Personal accounts without appropriate permission
We only review information that is publicly accessible or information that you voluntarily provide to us.You should not provide passwords or access credentials through a FreeReadyTools form.6. Information you should not submitFreeReadyTools readiness tools are intended primarily to assess businesses and their public-facing position.Do not submit:- Customer or patient records
- Medical information
- Treatment records
- Learner records
- Staff personnel records
- Passwords
- Payment card details
- Bank account information
- Confidential client information
- Special category personal data
- Information belonging to another person without appropriate authority
- Any other information that is unnecessary for the service requested
This is particularly important for businesses operating in aesthetics, healthcare, care or training.7. How we use your informationWe may use information to:- Process a request for a FreeReadyTools review
- Prepare and deliver a review or report
- Understand the business and its circumstances
- Research relevant publicly available information
- Contact you about your review
- Respond to enquiries
- Provide services you request
- Provide quotations or proposals
- Administer purchases and payments
- Improve our tools and services
- Maintain business records
- Prevent misuse or fraudulent activity
- Meet legal, regulatory or accounting requirements
- Communicate relevant services where permitted
The purpose of a free review is to identify areas that may warrant further attention. Where appropriate, FreeReadyTools may offer paid services capable of addressing issues identified through the review.8. Lawful basis for processingDepending on the circumstances, we may rely on one or more of the following lawful bases under UK data-protection law:Legitimate interestsFor example, administering a requested business review, communicating with you about that review, operating the website and developing and improving our services.ContractWhere processing is necessary to provide a service you have purchased or to take steps at your request before entering into a contract.ConsentWhere we specifically request consent, including where consent is required for certain forms of electronic marketing.Legal obligationWhere processing is necessary for compliance with a legal or regulatory requirement.We will select the lawful basis appropriate to the particular processing activity.9. Free reviews and marketingRequesting a free FreeReadyTools review does not by itself constitute consent to receive marketing communications.Where consent is required, marketing consent will be requested separately.Where permitted by applicable law, we may contact an existing customer about relevant services based on our legitimate interests, subject to applicable electronic-marketing requirements and the individual's right to object or opt out.You can unsubscribe from marketing communications at any time.10. Third-party servicesFreeReadyTools may use third-party service providers to operate and deliver its services.These may include providers of:- Website hosting
- Online forms
- Email
- Cloud storage
- Business administration
- Analytics
- Payment processing
- Customer relationship management
- Artificial intelligence
- Research and information services
- Document and report generation
Examples may include Tally, Google Workspace and other technology providers used by FreeReadyTools from time to time.The actual services used may change as FreeReadyTools develops.Where a third party processes personal information on our behalf, we will seek to ensure that appropriate contractual, organisational and technical safeguards are in place.Some providers may process information outside the United Kingdom. Where required, appropriate safeguards will be used for international transfers in accordance with applicable data-protection law.11. Artificial intelligence and automated toolsFreeReadyTools may use artificial intelligence or automated tools to assist with research, analysis, summarisation, drafting and preparation of reports or other materials.Such tools are used as part of our service-delivery process and may be operated by third-party technology providers.We do not require customers to submit sensitive personal information for AI-assisted analysis.Where appropriate, AI-generated or AI-assisted material may be reviewed before being provided as a client-facing result.FreeReadyTools does not intend to make solely automated decisions about individuals that produce legal or similarly significant effects through its standard readiness-review services.12. Public information and third-party sourcesFreeReadyTools reviews may contain information obtained from third-party websites, platforms, public registers, search engines, regulators, awarding organisations, social media services or other publicly accessible sources.These sources are outside the control of FreeReadyTools.We cannot guarantee that information obtained from third-party sources is:- Complete
- Accurate
- Current
- Available at all times
- Free from errors
- Unchanged after the review
Third-party websites and platforms may change, restrict, remove or alter information without notice.A FreeReadyTools review represents the position identified from the information available to us at the time the review is undertaken.13. Nature and limitations of FreeReadyTools reviewsA FreeReadyTools review is an informational business-readiness review.Unless expressly stated otherwise in a separate written agreement, it is not:- A statutory inspection
- A regulatory inspection
- A regulatory decision
- Legal advice
- Financial advice
- Medical advice
- Professional compliance certification
- An awarding-body approval
- A CQC inspection or assessment
- An Ofsted inspection
- A guarantee of regulatory compliance
- A guarantee of business performance
- A guarantee of customer acquisition, revenue or profitability
Where a review identifies a potential regulatory, qualification or compliance issue, the business remains responsible for verifying the position with the relevant regulator, awarding organisation or suitably qualified professional.14. Responsibility for information providedYou are responsible for ensuring that information you submit to FreeReadyTools is accurate, relevant and provided lawfully.You confirm that you are authorised to provide information relating to the business and any third-party information you submit.You should not use FreeReadyTools forms to disclose information that you are not authorised to share.15. SecurityWe take reasonable and appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.Access to information is restricted to people and systems that require it for legitimate business purposes.However, no internet transmission, online form, cloud service or electronic storage system can be guaranteed to be completely secure.For this reason, sensitive or confidential information should not be submitted through a standard FreeReadyTools readiness form unless we specifically instruct you to do so through an appropriate secure process.16. Data retentionWe retain personal information only for as long as reasonably necessary for the purposes for which it was collected.This may include the period required to:- Complete a requested review
- Communicate the results
- Provide a subsequent service
- Maintain appropriate business records
- Resolve disputes
- Meet legal, accounting or regulatory obligations
We periodically review information held and will securely delete or anonymise information that is no longer required, subject to legitimate retention requirements.17. Sharing personal informationWe may share personal information where necessary with:- Technology providers supporting FreeReadyTools
- Professional advisers
- Payment providers
- Service providers acting on our behalf
- Relevant authorities where legally required
- Other parties where you have expressly requested or authorised disclosure
We do not sell personal information to third parties.18. Your data protection rightsDepending on the circumstances, you may have rights under UK data-protection law including:- The right to access your personal information
- The right to have inaccurate information corrected
- The right to request erasure
- The right to restrict processing
- The right to object to certain processing
- The right to data portability
- The right to withdraw consent where processing is based on consent
These rights are subject to applicable legal conditions and exemptions.To exercise a right, contact FreeReadyTools using the contact details published on our website.We may need to verify your identity before responding to certain requests.19. ComplaintsIf you have concerns about how FreeReadyTools has handled your personal information, please contact us first so that we have an opportunity to investigate and resolve the matter.You also have the right to complain to the UK's data-protection regulator:Information Commissioner's Office (ICO)Website: https://ico.org.uk/20. CookiesThe FreeReadyTools website may use cookies and similar technologies necessary for website functionality, security, analytics and service improvement.Where consent is required for non-essential cookies or similar technologies, we will seek that consent.Further information may be provided through our cookie notice or cookie settings where applicable.21. Third-party websitesThe FreeReadyTools website may contain links to third-party websites, including:- Regulators
- Awarding organisations
- Government services
- Social media platforms
- Business services
- Information resources
FreeReadyTools is not responsible for the privacy practices, security or content of third-party websites.You should review the privacy information applicable to any third-party website you visit.22. Children's informationFreeReadyTools services are intended for businesses and adults.We do not knowingly request information from children through our business-readiness tools.If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.23. Changes to this Privacy NoticeWe may update this Privacy Notice when our services, technology, data-processing arrangements or legal requirements change.The latest version will always be published on the FreeReadyTools website.The effective date at the beginning of this notice indicates when the current version took effect.24. ContactFor questions about this Privacy Notice, personal information or your data-protection rights, please contact FreeReadyTools through the contact details published on:https://www.freereadytools.co.uk---Important information for FreeReadyTools usersBy submitting information through a FreeReadyTools readiness tool, you acknowledge that:- FreeReadyTools may review the publicly available business information and links you provide.
- FreeReadyTools does not access private or password-protected areas without appropriate authorisation.
- Third-party information may change or contain errors.
- Reviews are based on information available at the time of assessment.
- A FreeReadyTools review is informational and does not replace professional, legal, regulatory or specialist advice.
- You should not submit passwords, customer/patient information, medical information, learner records or other unnecessary confidential or sensitive information through a standard readiness form.
Nothing in this Privacy Notice excludes or restricts any liability or legal right that cannot lawfully be excluded or restricted.